Privacy Policy

Company: EverGuard Solutions Inc

Contact: info@evergsolutionshop.com | 1 (303) 792-4180

Address: 8600 Park Meadows Dr, 1st Fl Ste 150, Lone Tree, CO 80124

EverGuard Solutions Inc (“we,” “us,” “our”) respects the fundamental privacy rights of our customers and website visitors (“you,” “your”) as enshrined in Colorado’s constitution and applicable U.S. federal and state privacy laws[3]. This Privacy Policy governs the collection, use, storage, disclosure, and protection of your personal information obtained through our website, products, services, and any direct interactions with us (collectively, the “Services”). We are committed to transparency in our data practices and compliance with the California Consumer Privacy Act (CCPA) as updated in 2026, the Colorado Privacy Act (CPA), and other relevant regulations to safeguard your personal information[2][3][5].

1. Definitions

To help you understand this Policy, we define key terms in line with applicable privacy laws[4][5]:

  • Personal Information: Any information that identifies, relates to, describes, is reasonably capable of being associated with, or could be linked, directly or indirectly, to a particular individual or household. This includes, but is not limited to, names, email addresses, phone numbers, billing/shipping addresses, and device data.
  • Sensitive Personal Information: Personal information that includes data about a consumer’s health, racial or ethnic origin, or the personal information of individuals under 16 years old, which is afforded additional protections under 2026 CCPA updates[2].
  • Processing: Any action taken with personal information, including collection, storage, use, disclosure, modification, or deletion.
  • Aggregate Data: De-identified data that is combined with data from other sources such that it can no longer reasonably identify a particular individual or household, which is not considered personal information under this Policy[4].

2. Information We Collect

We collect personal information in two primary ways: information you voluntarily provide to us, and information automatically collected when you use our Services. We only collect information that is reasonably necessary to provide and improve our Services, in compliance with privacy law requirements[4][5].

2.1 Information You Voluntarily Provide

We collect personal information that you choose to share with us, including but not limited to:

  • Account and Contact Information: Name, email address, phone number, billing address, shipping address, and company name (if applicable) when you create an account, place an order, or contact our customer service.
  • Payment Information: Credit card details, PayPal information, or other payment method details when you make a purchase. Please note that we do not store full payment details; these are processed securely by trusted third-party payment processors.
  • Communications and Feedback: Messages, inquiries, feedback, or support requests you send to us via email, phone, or our website, including any photos or additional information you provide to resolve issues.
  • Optional Information: Any additional information you choose to provide, such as preferences for marketing communications or product interests.

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain data to enhance your experience, analyze usage, and ensure the security of our platform. This includes:

  • Device and Usage Data: IP address, browser type, operating system, device identifiers, pages visited, time spent on each page, clickstream data, referral URLs, and date/time of your interactions with our website.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to track your usage patterns, remember your preferences, and personalize content. You may disable cookies through your browser settings, though this may limit some functionality of our Services. We do not use tracking technologies to collect sensitive personal information without explicit consent[2].
  • Risk Assessment Data: In compliance with 2026 CCPA updates, we collect limited data necessary to conduct risk assessments for activities such as processing sensitive personal information, ensuring we implement appropriate safeguards[2].

3. How We Use Your Information

We use your personal information only for legitimate business purposes that are reasonably necessary to provide our Services, comply with legal obligations, or with your consent. These purposes include[2][4][5]:

  • To provide, maintain, and improve our Services, including processing orders, fulfilling shipments, and resolving customer support inquiries.
  • To communicate with you, including sending order confirmations, service updates, responses to your inquiries, and marketing communications (if you have opted in).
  • To personalize your experience, such as delivering tailored product recommendations or customizing website content based on your usage patterns.
  • To conduct risk assessments as required by 2026 CCPA updates, including evaluating the impact of data processing activities and implementing appropriate security safeguards[2].
  • To prevent fraud, unauthorized access, or other security breaches, and to enforce our Terms of Service and this Privacy Policy.
  • To comply with applicable laws, regulations, and legal obligations, including responding to lawful requests from government authorities.
  • To analyze usage trends and optimize our website performance, product offerings, and marketing strategies (using aggregate or de-identified data whenever possible).

4. Information Sharing and Disclosure

We value your privacy and do not sell, rent, or lease your personal information to third parties for commercial purposes, in compliance with CCPA and CPA requirements[2][3][5]. We may share your personal information only in the following limited circumstances:

  • Trusted Service Providers: We share personal information with third-party vendors who assist us in operating our Services, such as payment processors, shipping carriers, IT support providers, and marketing platforms. These vendors are bound by legally binding data protection agreements and are only permitted to use your information to perform services on our behalf.
  • Legal Requirements: We may disclose your personal information to comply with court orders, subpoenas, or other legal obligations; to protect our rights, property, or safety; or to respond to emergencies that threaten the safety of you or others. We may also disclose information in connection with a merger, acquisition, or asset sale, provided the receiving party agrees to comply with this Privacy Policy.
  • Affiliates: If we have parent, subsidiary, or affiliated companies, we may share your personal information with them, provided they adhere to the terms of this Privacy Policy and applicable privacy laws.
  • Your Consent: We may share your personal information with third parties if you have explicitly consented to such sharing (e.g., for third-party marketing purposes).

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, theft, or alteration, in line with the safeguards required by CCPA and CPA[2][3]. These measures include:

  • Encryption of personal information during transmission and storage (e.g., SSL/TLS encryption for website traffic).
  • Access controls that limit access to personal information to authorized employees only.
  • Regular security audits, risk assessments, and updates to our security protocols[2].
  • Training for employees on data privacy and security best practices.

While we take all reasonable steps to protect your data, no electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your personal information, but we continuously monitor and improve our security measures to minimize risks.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements[4][5]. Specifically:

  • If you place an order, we retain your order and contact information for at least the period required by tax and business records laws (typically 7 years).
  • If you create an account, we retain your account information until you request its deletion, unless we are required to retain it for legal purposes.
  • Automatically collected usage data is retained for up to 12 months, unless longer retention is necessary for security or compliance purposes.
  • When personal information is no longer needed, we securely delete or anonymize it to ensure it cannot be linked to any individual.

In compliance with 2026 CCPA updates, if we retain your personal information for longer than 12 months, you may request access to all such information going back to January 1, 2022[2].

7. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (particularly California and Colorado), you have specific privacy rights under CCPA, CPA, and other state laws[2][3][5]. We do not discriminate against you for exercising any of these rights.

7.1 California Residents (CCPA Rights)

  • Right to Access: You may request a copy of the personal information we hold about you, including details about how your information is collected, used, and disclosed. For information retained longer than 12 months, we will provide access to data going back to January 1, 2022[2].
  • Right to Correction: You may request correction of inaccurate or incomplete personal information. If we deny a request to correct health information, you may submit a 250-word written statement contesting the accuracy, which we will share with any party to whom we disclosed the contested information[2].
  • Right to Deletion: You may request deletion of your personal information, subject to exceptions (e.g., if we need to retain it for legal purposes or to provide you with Services).
  • Right to Opt-Out: You may opt out of the sale or sharing of your personal information. We will provide a means for you to confirm the status of your opt-out request, such as a toggle in your account settings[2].
  • Right to Limit Use of Sensitive Personal Information: You may request to limit our use of your sensitive personal information, including data about minors under 16 years old[2].

7.2 Colorado Residents (CPA Rights)

  • Right to Access and Portability: You may request a copy of your personal information in a portable, machine-readable format.
  • Right to Deletion: You may request deletion of your personal information, subject to legal exceptions.
  • Right to Opt-Out: You may opt out of the processing of your personal information for targeted advertising or profiling.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, contact us at info@evergsolutionshop.com or 1 (303) 792-4180. We may verify your identity before processing your request (e.g., by asking for your email address or order number) to ensure the security of your personal information. We will respond to your request within the timeframes required by applicable law (typically 45 days, with a possible 45-day extension if needed).

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately, and we will securely delete that information. Additionally, under 2026 CCPA updates, the personal information of consumers under 16 years old is considered sensitive personal information and is afforded additional protections[2].

9. Third-Party Links

Our website may contain links to third-party websites, such as payment processors or shipping carriers. We have no control over the privacy practices or content of these third-party sites. This Privacy Policy does not apply to third-party websites, and we encourage you to review the privacy policy of any third-party site you visit before providing them with personal information[4].

10. Changes to This Policy

We may update this Privacy Policy from time to time to comply with changes in laws (including 2026 CCPA updates), industry practices, or our business operations[2]. We will notify you of material changes by posting the updated policy on our website with a revised “Effective Date.” Your continued use of the Services after changes are made constitutes acceptance of the updated policy[4].

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

EverGuard Solutions Inc Email: info@evergsolutionshop.com Phone: 1 (303) 792-4180 Address: 8600 Park Meadows Dr, 1st Fl Ste 150, Lone Tree, CO 80124

We aim to resolve all privacy-related inquiries within 2 business days and appreciate your patience as we work to protect your privacy.